Our Service Heroes are fast, but they can’t be everywhere at once.
Use this handy online Service Scheduler to set up your appointment. Service calls are scheduled
first-come first-serve, and appointments made here on the web site get top priority!
- We like to keep things simple. We charge $99 to visit your home and diagnose your problem appliance (each additional appliance is just $45 to diagnose).
- If you’re scheduling online, we’ll call you to verify the appointment time and collect the $99 diagnostic fee via credit card. If you cancel your appointment by 4:00 p.m. the evening before your appointment, we will gladly refund your $99.
- Once we’ve diagnosed your machine, we’ll give you a quote for the total price of the appliance repair. We use the Major Appliance Blue Book, so the price we quote will be the same, no matter which Service Hero arrives at your house to save the day.
- WARRANTY NOTE: If your warranty company referred you to us, please disregard the pricing — they have it covered! You are still welcome to schedule online.
- REFRIGERATOR NOTE: We do not service refrigerator-sealed systems.
Scheduling your service
If you’re flexible in scheduling a time for your service call, we can generally get you in pretty quickly. If you require a morning (8:00 a.m.–12:00 p.m.) or afternoon (12:00–4:00 p.m.) timeframe, it can push your appointment out a couple of days.
You will receive a call from Hal, our robotic helper, around 7:00 p.m. the evening before your appointment. Hal will specify a 2-hour time window for your Service Hero technician’s arrival on the following day, and he will leave a message if you miss his phone call. If we have an email address on file for you, you will also receive an email around 7:00 p.m. the evening before your appointment. When the technician is in route to your house, Hal will call you once again with a helpful heads-up.
Please lock up all animals. We have been bitten countless times and, as a result, don't trust Fluffy and Fido any more (Every Hero has his Kryptonite).
If your problem involves a stacked washer/dryer, be prepared to give assistance in moving the unit. If you cannot offer assistance, please let us know. We'll arrange to bring an Assistant Service Hero at a flat fee of $100.
NOTE: If your warranty company referred you to us, please disregard the pricing — they have it covered!
If possible, please provide us with the model number and serial number of your problem machine, and any error codes you’ve noted when you schedule your service call. The more information we have ahead of time, the more quickly we can repair your machine.
For quality service, request an appointment for appliance repair from Omega Force Appliance Repair in Minneapolis today.