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Matt

BACKSTORY

Hi, I’m Matt and I service the Northwest Twin Cities metro area. I live in the northern suburbs with my wife Kristin of 11 years, and our five young children, including our recent addition of beautiful twin girls. I grew up in a small MN town and have 19 (not a typo) siblings. I moved to the Twin Cities 12 years ago while I worked in sewer and water maintenance. Before that, I worked for my dad finishing drywall for our family business. I love to be outside with my family any chance I can get. We raise backyard chickens and have a large garden that we love to take care of. When we aren’t chasing kids around that is. We love to play ball, ride bikes, and spend time with our family and friends. I am involved at my church, which is where I met Phil, who approached me about a career change to servicing appliances. After many discussions I decided to make the move to Omega Force. I am a proud graduate of appliance school and am enjoying my new trade.

MISSION PROFILE

I am excited to work for a company that gives me the ability to help make people’s everyday lives easier. I have always enjoyed taking things apart and seeing how they worked, (I might have gotten in trouble doing this as a child) but now I get to disassemble things for a reason! It makes me feel good to be able to restore order to the customer’s day and leave their home a better place. I love that Omega Force values integrity in every interaction and am excited to be a part of the team.

Omega Force Appliance Repair Rated 4.9 out of 5 stars based on 48 customer reviews

We serviced a
GE REFRIGERATOR
Model GTH21KCXAWW
Near Otsego, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, SPIRATIC COOLING FEW MONTHS. FREEZER IS OK, CONSTANT RUNNING , ICE MAKER NOT WORKING. Inspected and found the defrost heater has failed and theres no water going to the fridge, thats why the ice maker doesnt work. Part number WR51X10096 and reschedule the customer. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, DISPLAY BOARD SHUTS OFF MID CYCLE, RESET AND WILL USUALLY QUIT AGAIN. Inspected and tested. I ran the washer for over 25 minutes and it was working great. The main board is commonly replaced on this washer. Customer approved repairs. Im going to order the display board just in case. Parts on order. ; ordrd 1 DC92-01625U (Main board) and 1 DC92-01864A (Display board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS19KTMS1
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, UPSTAIRS UNIT, FROST IN FREEZER AND FF NOT STAYING COLD. Inspected and tested. Found the temperature control was set at the warmest setting. Ran the service diagnostic and fan was running, damper opened and shut. Everything is testing good. The frost in the freezer looks like the door must have not been shut all the way. Refrigerator is testing and working great for me."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS21MFAL00
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, BASEMENT UNIT, WATER POOLING IN FRIDGE. Inspected and found the defrost drain was plugged. I defrosted freezer and evaporator and cleaned out drain and watched it frost back over, and after 20 minutes it was only frosted over about 40 percent. Sealed system has failed. "
We serviced a
GE MICROWAVE
Model CVM9179SL1SS
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, MIC SIDE WENT OUT. Inspected and tested. Found the magnetron has failed. Quoted customer to install new magnetron. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed."
Elk River, Minnesota
09/19/2021
Matt was great; showed up right on time and did a thorough job of checking out our old washer. He was honest and straightforward about the issue with our appliance and was a pleasant young man overall.
Overall Experience
Jeff B
Elk River, Minnesota
09/17/2021
Matt was a very knowledgeable service technician and courteous in the home could not have been any better!
Overall Experience
Nate Neil
Saint Michael, Minnesota
09/15/2021
Appreciated the communication about arrival time. Service tech was professional and thorough. Would recommend.
Overall Experience
Tricia
Big Lake, Minnesota
09/15/2021
From booking to fixing our freezer was handled quickly, professionally and love all the updates on what time the repairman would be there. Will use you for sure in the future! Thank you.
Overall Experience
Erla Escobar
Big Lake, Minnesota
09/15/2021
Kind person, explained clearly, and on time with the appointment.
Overall Experience