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Matt

BACKSTORY

Hi, I’m Matt and I service the Northwest Twin Cities metro area. I live in the northern suburbs with my wife Kristin of 11 years, and our five young children, including our recent addition of beautiful twin girls. I grew up in a small MN town and have 19 (not a typo) siblings. I moved to the Twin Cities 12 years ago while I worked in sewer and water maintenance. Before that, I worked for my dad finishing drywall for our family business. I love to be outside with my family any chance I can get. We raise backyard chickens and have a large garden that we love to take care of. When we aren’t chasing kids around that is. We love to play ball, ride bikes, and spend time with our family and friends. I am involved at my church, which is where I met Phil, who approached me about a career change to servicing appliances. After many discussions I decided to make the move to Omega Force. I am a proud graduate of appliance school and am enjoying my new trade.

MISSION PROFILE

I am excited to work for a company that gives me the ability to help make people’s everyday lives easier. I have always enjoyed taking things apart and seeing how they worked, (I might have gotten in trouble doing this as a child) but now I get to disassemble things for a reason! It makes me feel good to be able to restore order to the customer’s day and leave their home a better place. I love that Omega Force values integrity in every interaction and am excited to be a part of the team.

Omega Force Appliance Repair Rated 5.0 out of 5 stars based on 373 customer reviews

We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFB
Near Monticello, MN 55362
Matt
Job Details: 07/19/2024
Installed burner and cap. Range is now fixed.
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Otsego, MN 55374
Matt
Job Details: 07/19/2024
NOT COOLING AND FRIDGE NOT COOLING -THERMOSAT IS NOT WORKING - INTERMITTENLY. Customer said temperatures keep fluctuating up and down. FF compartment temperature is 39F and freezer is 0F. I removed the evaporator cover and theres only frost on about 50 percent of the evaporator. I completely defrosted it and after 20 minutes theres only frost on about 60 percent. The sealed system is failing. The other two times I was here it was completely frosted over and I had to defrost it manually and I found both the defrost bimetal was split open and the heater was open. Customer declined repair.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Rogers, MN 55374
Matt
Job Details: 07/19/2024
NOT FILLING WITH WATER. I started dishwasher on a heavy cycle and it filled and started washing. I canceled and drained it started a normal cycle because thats what the customer normally uses and it filled and started washing. I did this 4 times and it worked every time. Dishwasher is working and testing good.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS4
Near Anoka, MN 55303
Matt
Job Details: 07/19/2024
DOOR IS LOOSE. Found the door is separating. The bracket on the outer door panel is broken. Quoted customer $507. to install new door. Customer approved repair. Installed new door and then found theres a white piece of foam between the glass. I cant get it out and I will break the door if I try to separate it so Im ordering a new door. Part on order. ; ordrd 1 W11038380 (Door)
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6100AW/US
Near Ramsey, MN 55303
Matt
Job Details: 07/19/2024
MAKING A LOUD NOISE DURING SPIN CYCLE. Washer sounds like a jet engine when spinning. The rear bearing has failed. I called Techline and talked to Mark and advised it needs a new bearing and that we dont do this repair and he said yes we have to and approved parts. He said to call Rachel. I called and talked to her and she wants a quote on this repair even if we dont do it. Its also a stacked unit. Please give her a quote. ; saved tckt
Kobin
Otsego, Minnesota
07/22/2024
Here's an updated review: --- I had an excellent experience with Matt. He was incredibly nice and professional throughout the entire process. Matt took the time to explain everything in detail, ensuring I understood what was going on with my dishwasher. His great attitude and helpfulness were greatly appreciated, and he made sure all my questions were answered.
Overall Experience
Thomas Reis
Maple Grove, Minnesota
07/22/2024
Having some HVAC 45 years ago, I decided to have someone else check into our refrigerator temperatures that were not normal. After cleaning the underside of the refrigerator, I installed a new jazz board. I was seeking faster results than waiting for any freeze ups to clear, so I contacted Omega. The technicians name was Matt and was instrumental in showing me the actual frees up area before he went to work on it. I appreciated him sharing the knowledge with me.
Overall Experience
Ed
Elk River, Minnesota
07/22/2024
Couldnt find problem but put new kit in anyway. No more noise and dryer works fine
Overall Experience
Albertville, Minnesota
07/22/2024
Professional and friendly
Overall Experience
Sak
Saint Michael, Minnesota
07/11/2024
He was the greatest. Taught me new things about my dryer. I just wish I had known that I needed to tell about my washer when I made the appointment. That way he could have done both at the same time. I just assumed that he would be able to do both
Overall Experience