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Matt

BACKSTORY

Hi, I’m Matt and I service the Northwest Twin Cities metro area. I live in the northern suburbs with my wife Kristin of 11 years, and our five young children, including our recent addition of beautiful twin girls. I grew up in a small MN town and have 19 (not a typo) siblings. I moved to the Twin Cities 12 years ago while I worked in sewer and water maintenance. Before that, I worked for my dad finishing drywall for our family business. I love to be outside with my family any chance I can get. We raise backyard chickens and have a large garden that we love to take care of. When we aren’t chasing kids around that is. We love to play ball, ride bikes, and spend time with our family and friends. I am involved at my church, which is where I met Phil, who approached me about a career change to servicing appliances. After many discussions I decided to make the move to Omega Force. I am a proud graduate of appliance school and am enjoying my new trade.

MISSION PROFILE

I am excited to work for a company that gives me the ability to help make people’s everyday lives easier. I have always enjoyed taking things apart and seeing how they worked, (I might have gotten in trouble doing this as a child) but now I get to disassemble things for a reason! It makes me feel good to be able to restore order to the customer’s day and leave their home a better place. I love that Omega Force values integrity in every interaction and am excited to be a part of the team.

Omega Force Appliance Repair Rated 4.9 out of 5 stars based on 60 customer reviews

We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME517SIW0
Near Becker, MN 55308
Matt
Job Details: 10/11/2021
"Customer complaint is, DRUM NOT SPINNING. Inspected and found the belt is broken again. Im not sure why because the drum and idler pulley look good. Im going to order a belt and idler pulley. Parts on order. ; ordrd 1 134719300 (Belt) and 1 134793511 (Idler pulley assembly)"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3015LMD
Near Becker, MN 55308
Matt
Job Details: 10/11/2021
"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer $285. to install new board and overlay. Customer approved repairs. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7000DW4
Near Big Lake, MN 55309
Matt
Job Details: 10/11/2021
"Customer complaint is, WATER WONT STOP RUNNING ALWAYS DRIPS IN THE TANK & INCREASES WATER BILL. Inspected and tested. Found the hot side of the dual water valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Valve is working great and not leaking. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SW2
Near Elk River, MN 55330
Matt
Job Details: 10/11/2021
"Customer complaint is, WONT DRY LIKE IT SHOULD. Inspected and tested. Started a timed dry cycle with high heat and dryer was cycling between 230F and 105F consistently for 3 cycles and then stopped heating. The gas valve coils have failed. Quoted customer to install new coils. Customer approved repairs. Installed new coils and tested. Dryer is heating great. Outside airflow is 20mph. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model NVL333EB1WW
Near Otsego, MN 55330
Matt
Job Details: 10/11/2021
"Customer complaint is, ANNOYING NOISE WHEN TURNED ON. I disassembled the dryer and inspected. Everything looked good. I vacuumed out the inside of dryer and greased the rear bearing. I even took off the baffles and checked them for coins. Reassembled and tested. Dryer still has a distant tick sound like every time the drum rotates but not bad. Dryer is heating and working great otherwise. I inspected this dryer as thoroughly as I can and cant find anything thats failed. Dryer is operating normal."
Kevin
Albertville, Minnesota
10/12/2021
Matt was kind, friendly and did the repair efficiently and quickly. I appreciate his honesty.
Overall Experience
Staci
Albertville, Minnesota
10/08/2021
The service we received was above and beyond. We will definitely use omega again if we need service on another appliance. Thank you for the fast response time.
Overall Experience
Becker, Minnesota
10/08/2021
Matt has been to our house 3 times in the last year. He is very professional and pleasant. He explains what needs to be done and goes right to it. I also want to commend Dana, in parts, who worked very hard to find what was needed to repair our appliance. He refused to give up and kept me informed throughout the process. A big thanks to Omega Force.
Overall Experience
Saint Michael, Minnesota
10/08/2021
Matt was prompt and very professional. He explained what had happened to the oven door after fixing it. Reliable service.
Overall Experience
DB
Elk River, Minnesota
10/07/2021
Did check everything possible for the problem Great job
Overall Experience