Meet Our Field Team
WHAT WE DO
At Omega Force Appliance Repair, we have decades of combined experience in keeping our clients’ appliances in tip-top shape. We service all kinds of appliances, including washers, dryers, ovens, stoves, microwaves, refrigerators and more. We have the expert knowledge and tools to fix whatever ails your appliance. We only hire the best, so you can rest assured that no matter which one of our Service Heroes we send to help with your appliance needs, you’re getting the best in the biz. And we’re not just saying that – we have a five-star rating with hundreds of reviews! So if your appliance is on the blink, and you’re in the Twin Cities metro area, give us a call. It will make our day to save your day.
OUR MISSION
We’re a family-owned and operated business dedicated to serving the families in our community with integrity and respect. We know that your time and money are valuable. We do everything we can to schedule conveniently, arrive when we promise and get the job done as fast as humanly possible. We are always fair and honest with our prices. It’s our duty to be integrity-driven. That’s why so many of your neighbors and friends call us their Service Heroes.
Meet Our Support Team
BACKSTORY
Hi, I’m Dana and unlike everyone else in the company, I do not live in the land of 10,000 lakes. I live in rural Tennessee. What’s a guy living in TN doing working for Omega Force? I’ll tell you! I’ve been in the appliance industry for 25 years. I’ve serviced everything from vending equipment, home appliances, and commercial appliances. One day, I was on a professional appliance Facebook group and posted a question. Omega Force owner, Phil, saw my question and messaged me about being a parts hero. He needed a guy to provide phone support, research parts, and provide support to his technicians on the field. I was the perfect guy. I was ready to put down the tool bag and put my years of experience to use by providing phone support. This job has allowed me the opportunity to spend more time with my wife, Renee, of 20 years. I also have a passion for art and love drawing portraits.
MISSION PROFILE
I’m the Sherlock Holmes of appliance parts, if I do say so myself. You’d be surprised how hard it can be to find certain parts, and I find it incredibly rewarding to locate a part that wasn’t easy to find to help save a customer’s appliance. If you’ve been told parts are no longer available for your appliance, give me a call and I’ll put my detective skills to work. Maybe I’ll be able to save the day! Having a team of like minded techs, office workers and an owner in the pursuit of ethical values gives me a sense of pride of having one goal of “saving the world, one appliance at a time."
Dana
BACKSTORY
Hi, I’m Jenni, your first point of contact at Omega Force. I’m the newest member of the Omega Force family and am so excited to be here. I have lived in Elk River, Minnesota most of my life and have raised my three children here. We live on a small hobby farm with pet goats, chickens, dogs and a cat. We also love to garden, growing both flowers and vegetables. I enjoy sharing my bounty with friends and family, who doesn’t love a fresh bouquet of locally grown flowers?! My career history has been primarily in customer service and administration. I love completing tasks and exceeding expectations. I’ve been supporting the appliance repair industry for almost ten years and it’s great to be back with a company who cares so much about doing the right thing for not only their customers, but their employees too.
Misson Profile
Hopefully you'll hear my smile when I answer your call! I'm here to help you find a time on our schedule that fits your busy life. I understand how important it is to keep our promise and get your appliance in working order soon as possible.
