Customer complaint is sometimes water is dispensing. Sometimes its not sometimes its making ice. Sometimes its not can always hear the water valve running or pumping but nothing happening. On arrival everything is working properly hooked up smart HQ. Never had an issue running the valves. No error code either. Got to the water tank and dual valve inside the door. Only thing I could find was the water tank which is just a line wrapped multiple times was a little bit. Kinked up could be causing the issue. Tried on kink at the best I can but everything is still working properly either the water tank or dual valve is randomly freezing up or stopping working or the units is getting too cold and freezing everything up. Everything was set at temperature zero for the freezer and 37? for the refrigerator. Could try the parts below to try to repair.Water tank WR17X31817Dual valve WR57X24979; states that autho needed

The button for the ice was broken. Removed dispenser assembly installed the new button reassembled tested multiple times is now working properly.

Installed parts from last diagnosis once installed tested pancake on right away alarm off button. Keep work now they want to everythings working the way it should icemaker went through test mode just fine also.

Installed universal kit from last diagnosis. Once the universal kit for the motor was installed tested multiple times is working great

"Call Smith complaint is unit making a loud noise. Customer already had unit halfway pulled out and told me that its a condenser fan making noise. He was spraying foil and would go away now and wont do that. Expected the condenser fan didnt see really any flaws in it, beside it being a loose mounted. Unplugged the unit to clean up condenser fan and condenser itself plugged it back in. Heard a little bit of a noise coming from the condenser fan coming from the freezer evaporator fan tried to clear or fix it and theres nothing I can do the motor itself where the shaft is is getting loose and making the noise will need new part doesnt look like these available. Not sure if we can find an eBay part or something else I would sublet for, the customer would like to fix the fridge if possibleFan motor. C3689302; snapped 1 QuickPics, states that autho needed"